Awful Network and Service

I’ve sent countless queries regarding their awful network via the rain App. I called their customer support number multiple times and struggled to get through to their team, when I eventually did, they did some troubleshooting for network and I still didn’t come right, the lady said she will escalate and get back to me but it’s been a week since I’ve heard from them. My little sister who attends her tutoring lessons online is massively inconvenienced, she hasn’t been able to attend her classes this entire week. I’m beyond appalled by their service, inconsistency and manipulation. You have refused to change my debit date as well many times, I’ve given up trying to fight with this company. Fix my network!!!