AE
Abdul E
1 reviews | Active since Mar 2020
11 May 2025, 15:24
Awful Company
Awful service and the move to AI is a complete nuisance. Have no internet and no way to speak to someone to get it resolved the AI bots are a waste of time
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
11 May 2025, 15:32Hi Abdul.
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Rain's reply11 May 2025, 15:32
Official
Hi Abdul.
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
AE
Abdul E's updateReviewer Update
20 May 2025, 15:47Is this an AI reply because this does not address my issue? How long has it been malfunctioning 2 months? How is that acceptable and what about the removal of the contact centre and replacing them with AI absolutely disgusting strategy. Even now my network performance is poor
AE
Abdul E's update20 May 2025, 15:47
Reviewer Update
Is this an AI reply because this does not address my issue? How long has it been malfunctioning 2 months? How is that acceptable and what about the removal of the contact centre and replacing them with AI absolutely disgusting strategy. Even now my network performance is poor
AE
Abdul E's updateReviewer Update
20 May 2025, 15:48Also how is your reply almost the same as the automated message when you call the "contact centre"? Shameless
AE
Abdul E's update20 May 2025, 15:48
Reviewer Update
Also how is your reply almost the same as the automated message when you call the "contact centre"? Shameless
AE
Abdul E's updateReviewer Update
26 May 2025, 15:56What do you mean screenshots of connection speed? You want me to run a speed test? I have had almost no connection for 2 days !!
AE
Abdul E's update26 May 2025, 15:56
Reviewer Update
What do you mean screenshots of connection speed? You want me to run a speed test? I have had almost no connection for 2 days !!