AT
Alex T
1 reviews | Active since Nov 2021
10 Nov 2021, 21:23
Award for the worst service provider should go RAIN
We always here in South Africa complain about the incompetence of the current government but we often forget how ****ty we are treated by private companies.
The award for the worst company should go to RAIN. Such bad customer care AND indifference to our predicaments. I live in South Beach, Durban and speeds are terrible. Contacting customer service is just a waste of time. They never help you and they never get back to you.
I will never recommend this RAIN thing TO ANYONE.
FRUSTRATED AS HELL
Helpful (0)
Replies (2)0
Replies (2)AT
Alex T's updateReviewer Update
11 Nov 2021, 12:21Why really? I have talked to many of you and I am sure I am not the only one.
After you get my email. You will apologize like you did Here. You very well know that it is the slow sleep issue bought on by the congestion in the area.
You will ask me to move my router/phone around the house and blame me or where I am situated. All that removes you from taking responsibility of the ****ty network you are. I don't see anything new you are going to say that I haven't heard already.
FIX WHAT IS CAUSING THE ****ING SLOW SPEEDS. That's it.
Alex
After you get my email. You will apologize like you did Here. You very well know that it is the slow sleep issue bought on by the congestion in the area.
You will ask me to move my router/phone around the house and blame me or where I am situated. All that removes you from taking responsibility of the ****ty network you are. I don't see anything new you are going to say that I haven't heard already.
FIX WHAT IS CAUSING THE ****ING SLOW SPEEDS. That's it.
Alex
AT
Alex T's update11 Nov 2021, 12:21
Reviewer Update
Why really? I have talked to many of you and I am sure I am not the only one.
After you get my email. You will apologize like you did Here. You very well know that it is the slow sleep issue bought on by the congestion in the area.
You will ask me to move my router/phone around the house and blame me or where I am situated. All that removes you from taking responsibility of the ****ty network you are. I don't see anything new you are going to say that I haven't heard already.
FIX WHAT IS CAUSING THE ****ING SLOW SPEEDS. That's it.
Alex
After you get my email. You will apologize like you did Here. You very well know that it is the slow sleep issue bought on by the congestion in the area.
You will ask me to move my router/phone around the house and blame me or where I am situated. All that removes you from taking responsibility of the ****ty network you are. I don't see anything new you are going to say that I haven't heard already.
FIX WHAT IS CAUSING THE ****ING SLOW SPEEDS. That's it.
Alex
AT
Alex T's updateReviewer Update
23 Feb 2022, 02:04Save yourself from more embarrassment. We all know that you are not going to fix anything. Slow speed in South Beach Durban is what is the issue. Reply when that is resolved. I am a human being. Not a hamster.
It took 2 months and 10 days to reply. What makes you think you are going to resolve this? I don't believe in miracles and please do not reply asking for my contact details to waste my time on a useless phone call.
It took 2 months and 10 days to reply. What makes you think you are going to resolve this? I don't believe in miracles and please do not reply asking for my contact details to waste my time on a useless phone call.
AT
Alex T's update23 Feb 2022, 02:04
Reviewer Update
Save yourself from more embarrassment. We all know that you are not going to fix anything. Slow speed in South Beach Durban is what is the issue. Reply when that is resolved. I am a human being. Not a hamster.
It took 2 months and 10 days to reply. What makes you think you are going to resolve this? I don't believe in miracles and please do not reply asking for my contact details to waste my time on a useless phone call.
It took 2 months and 10 days to reply. What makes you think you are going to resolve this? I don't believe in miracles and please do not reply asking for my contact details to waste my time on a useless phone call.