GB
George B
1 reviews | Active since Aug 2012
05 Jul 2024, 12:11
Avoid Rain phone offering at all costs
I got one of their free RainOne SIM cards as part of my contract with them, but since I ported my number across I cannot use my phone. It won't make calls and when you call it it goes straight to voice mail. sent an email to Support
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
05 Jul 2024, 12:31Hi George,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply05 Jul 2024, 12:31
Official
Hi George,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
GB
George B's updateReviewer Update
05 Jul 2024, 14:45Thank You. We went into the Paulshof shop where a very helpful assistant did exactly this procedure for us and it now works. Can you please put these instructions on the FAQ page of you website so you don't get frustrated customers.
GB
George B's update05 Jul 2024, 14:45
Reviewer Update
Thank You. We went into the Paulshof shop where a very helpful assistant did exactly this procedure for us and it now works. Can you please put these instructions on the FAQ page of you website so you don't get frustrated customers.