DN
Daniel N
1 reviews | Active since Feb 2026
06 Jun 2026, 10:01
Avoid Rain Internet provider
Do not waist your money or time opening a contract with Rain. Their Internet is always unreliable and they steel your data you buy. I use the loop service where you have a divice with 2 sim cards, the one is for your residence where you have unlimited data usage and the other is a prepaid setup you pay for data away from home. Rain used my data I bought while I was at Home. I lodged a complaint on the 25th of May and was told I would get my data refunded within 24hrs. It is now the 6th of June and the 5th time I contacted Rain with empty promise, one after the other. They rob you and lie to you. AVOID RAIN get any other internet provider.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
06 Jun 2026, 10:06Hi Daniel
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply06 Jun 2026, 10:06
Official
Hi Daniel
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
DN
Daniel N's updateReviewer Update
07 Jun 2026, 09:28The issue has been resolved, as I received back the data that was used *******ly. I was assured that this won't happen again.
DN
Daniel N's update07 Jun 2026, 09:28
Reviewer Update
The issue has been resolved, as I received back the data that was used *******ly. I was assured that this won't happen again.
DN
Daniel N's updateReviewer Update
09 Jul 2026, 12:16Still no internet access at my uni loopzone, but the second sim which is paid data, has full signal. After 100 complaints there has been no change or improvement of service. What a bunch of ******.
DN
Daniel N's update09 Jul 2026, 12:16
Reviewer Update
Still no internet access at my uni loopzone, but the second sim which is paid data, has full signal. After 100 complaints there has been no change or improvement of service. What a bunch of ******.
DN
Daniel N's updateReviewer Update
14 Jul 2026, 11:52Cancelling my contract at the end of the month. I thought to post all the lies Rain tells you about why you never get more than 10 mbps at your unlimited loop zone, but anyone still willing to use Rain deserves them. Good riddance to paying R720 a month for horrible internet connection.
DN
Daniel N's update14 Jul 2026, 11:52
Reviewer Update
Cancelling my contract at the end of the month. I thought to post all the lies Rain tells you about why you never get more than 10 mbps at your unlimited loop zone, but anyone still willing to use Rain deserves them. Good riddance to paying R720 a month for horrible internet connection.