Avoid RAIN Internet Provider

Rain internet providers are the worst experience I have ever had! They charged me R288 from the day I phoned them, I was paying for a service that I did not even have the router!

Since delivery of the router I have phoned them numerous times because my desktop was not picking up the internet. I was sent an email explaining WhatsApp I needed to do to connect my PC, needless to say it didn't work.

There call centre staff are *********** and there is ABSOLUTELY NO OTHER WAY that you can contact them.

Out of desperation I asked them to cancel my contract with immediate effect, this after having paid my bill for the full month of December. I was told that my cancellation would be confirmed with an email, big joke 🤣 I am still waiting!

I urge you, please find another internet provider and AVOID RAIN ALL TOGETHER!

They are quick to sign you up but there is NO BACKUP when you need them.