PG
Patrick G

1 reviews | Active since Sept 2018

12 Jul 2022, 12:00

Avoid Rain at all costs.

Have attempted to cancel since the 28th of March, and rain refused to acknowledge my request despite numerous follow ups. they refused to collect the router then continued to take money from account until July. They claim emails have been sent, when they havent been and the refuse to refund me. avoid at all costs

0
Replies (4)
Rain
Rain's reply12 Jul 2022, 12:07
Official
Hi Patrick

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.
PG
Patrick G's update12 Jul 2022, 12:12
Reviewer Update
You have been saying the same things for months, i am currently on hold with your call centre, I been waiting for 24 min so far...
PG
Patrick G's update12 Jul 2022, 12:14
Reviewer Update
update, the call centre put down on me
PG
Patrick G's update12 Jul 2022, 12:32
Reviewer Update
it has already been collected, but you continue to charge my account.

Original request send on 22 March, no response.
Follow up on 28 March, no response
Follow up 11 April, no response
Follow up 3 May, no response