IH
Ibraaheem H

1 reviews | Active since Jul 2022

24 Jul 2022, 13:21

Avoid getting rain by all means.

This is the worst internet provider available. I highly recommend staying away from rain. I had the home basic package and up graded to the premium package witch is supposed to be 100mb +, when I do a speed test it doesn't even reach 30mb. I have screen shots of the speed test, Netflix doesn't even loads, YouTube buffers and it's really annoying when you have the highest package and it doesn't deliver. Every time I call to resolve the issue they tell me to restart my router, when I ask for a reference number they tell me they not done with the process. I'm definitely considering canceling and taking 5G with MTN or Vodacom👍

0
Replies (1)
Rain
Rain's reply24 Jul 2022, 13:38
Official
Hi, Ibraaheem 

 We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.