FM
Fatima M

1 reviews | Active since Jul 2020

03 Mar 2025, 16:14

Atrocious service

Rain is the place that nightmares are made from. I have trying since Saturday the 1st of March 2025 to get a hold of a agent at rain. You call them their robot answering tool sends you in farious directions, you send a email they send a response with go to the app, you go to the app it is not working and never was. I just refuse to understand how can you deal and pay a service provider where the service is nil. This is disgusting and I hope there is people out there that read up on our reviews before making decisions to pick rain as a network service provider because they will leave a bitter taste in your mouth. They will send you reference numbers bit will not follow up with the client

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Replies (1)
Rain
Rain's reply03 Mar 2025, 18:43
Official
Hey Fatima M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.