IM
Isle M
1 reviews | Active since Oct 2021
31 Jul 2025, 07:34
As a customer l feel...
As a customer l feel like your are robbing me because I’ve changed my payment date to the 1st of every month But on the 23rd or 26th you’ve taken my money and you guys are telling me that next week on the 1st of June I must pay again This is not right kindly not happy as a customer Since last week your team **** to me that Im gonna get my refund over the weekend or Monday morning I haven’t received anything Rain finance department and customer service I’m tired of your lullaby story
Helpful (0)
Replies (5)0
Replies (5)IM
Isle M's updateReviewer Update
31 Jul 2025, 07:39Kindly note that I’m not happy with Rain it’s been more than 6 days telling me lies that we’ve refunded your money back, May you please stop giving people false hopes when you make mistake Of taking my money on the wrong date and expect me to pay again tomorrow. Please don’t call me if you know that you are going to tell me the same old story
I want my money suck errors are not good
Please stop playing with our money
I want my money suck errors are not good
Please stop playing with our money
IM
Isle M's update31 Jul 2025, 07:39
Reviewer Update
Kindly note that I’m not happy with Rain it’s been more than 6 days telling me lies that we’ve refunded your money back, May you please stop giving people false hopes when you make mistake Of taking my money on the wrong date and expect me to pay again tomorrow. Please don’t call me if you know that you are going to tell me the same old story
I want my money suck errors are not good
Please stop playing with our money
I want my money suck errors are not good
Please stop playing with our money
Rain's replyOfficial
31 Jul 2025, 08:11 Hi Isle
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply31 Jul 2025, 08:11
Official
Hi Isle
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
IM
Isle M's updateReviewer Update
31 Jul 2025, 08:13That’s the same old story l was talking abou. You failed to resolve your mistake which is not fair to me as a client
IM
Isle M's update31 Jul 2025, 08:13
Reviewer Update
That’s the same old story l was talking abou. You failed to resolve your mistake which is not fair to me as a client
IM
Isle M's updateReviewer Update
31 Jul 2025, 15:00Tomorrow my services will be disconnected because I’ll be waiting for 7-10 days
While on that previous conversation you said a day or two
Now after 3 days the story have gone to 7/ 10 working day
Tomorrow you expect me to pay right
While on that previous conversation you said a day or two
Now after 3 days the story have gone to 7/ 10 working day
Tomorrow you expect me to pay right
IM
Isle M's update31 Jul 2025, 15:00
Reviewer Update
Tomorrow my services will be disconnected because I’ll be waiting for 7-10 days
While on that previous conversation you said a day or two
Now after 3 days the story have gone to 7/ 10 working day
Tomorrow you expect me to pay right
While on that previous conversation you said a day or two
Now after 3 days the story have gone to 7/ 10 working day
Tomorrow you expect me to pay right
IM
Isle M's updateReviewer Update
31 Jul 2025, 15:04Kindly note that your mistake is costing me as a client
That’s what l was complaining about n that previous conversation you guys are talking about that what will happen if we reach my due date without receiving my money back
Which means I’ll have to take money from my pocket and pay again for my service to continue working
I feel ****** with these terrible services
Tomorrow I won’t be having money to pay because you misled me
That’s what l was complaining about n that previous conversation you guys are talking about that what will happen if we reach my due date without receiving my money back
Which means I’ll have to take money from my pocket and pay again for my service to continue working
I feel ****** with these terrible services
Tomorrow I won’t be having money to pay because you misled me
IM
Isle M's update31 Jul 2025, 15:04
Reviewer Update
Kindly note that your mistake is costing me as a client
That’s what l was complaining about n that previous conversation you guys are talking about that what will happen if we reach my due date without receiving my money back
Which means I’ll have to take money from my pocket and pay again for my service to continue working
I feel ****** with these terrible services
Tomorrow I won’t be having money to pay because you misled me
That’s what l was complaining about n that previous conversation you guys are talking about that what will happen if we reach my due date without receiving my money back
Which means I’ll have to take money from my pocket and pay again for my service to continue working
I feel ****** with these terrible services
Tomorrow I won’t be having money to pay because you misled me