ND
Nosipho D

1 reviews | Active since Jan 2020

23 Jun 2020, 13:49

Appalling service from Rain

I’ve been frustrated for the past three weeks trying to get assistance from Rain. I’ve lodged numerous requests to get help with my router connection. I haven’t been assisted to date. I don’t get any reply nor feedback. I just want my money back! I’m done with you guys!

0
Replies (2)
Rain
Rain's reply23 Jun 2020, 14:07
Official
Hi Nosipho

Trust you are well and keeping warm.

Please accept my humble apologies  for the service you have received thus far.

One of our agents will be getting in touch with you to assist you.

Regards
Fattima









ND
Nosipho D's update25 Jun 2020, 11:22
Reviewer Update
Thank you so much to Zahir M for his excellent service. It literally took him two minutes to resolve my issue after weeks of frustration. He made sure that I’m connected and took his time to take me through everything.Thank you I really appreciate ????