Appalling service

New sale and onboarding was quick and efficient.

Was told to get the Pro router and package so I would not experience any issues.

1st connection issue started in August and I reported it, no one has assisted. I have over 5 tickets reporting this issue and no assistance since then, but I am debited monthly for R850 otherwise services get suspended immediately.

I requested for cancellation of the product last month and still got debited.

I'm stuck with a product I don't want anymore. Almost 4 months in, still no contact from Rain.