Appalling service 😡😡
I am very disheartened with an appalling service I received from Rain I have called through over 10 times to their call centre for my network to be restored. I was told that my query would be escalated to date am sitting with no network. This is not only an inconvenience but putting jeopardy in my work I can’t attend to meetings nor make business phone calls to clients. This is really becoming a nightmare as I wake up to this disaster every day thinking that my issue will be resolved. When they call me calls get cut of I don’t know if is their stunt that they pull on clients. I have been with Rain from the day of their inception in business but this is all the thank you I get. I am beyond disappointed that I’ve never skipped even a single payment I made sure that they are paid on time always. I really hope that now that I’ve taken this route things will speed up. My number is ***
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
