APPALLING SERVICE

To say I am appalled by your service is an understatement. I ordered a Rain deal 3 weeks ago and to this day I have not received it. I call atleast 5 times a day everyday and speak to people who just put me on hold for hours on end . Spoke to a manager by the name of Tess yesterday who arranged for delivery or pick up for today. I asked how she was arranging for delivery if the ID number was incorrect and she can't confirm that it has been updated. I opted for delivery and when the courier called they said they have the incorrect ID number. The same ID number that Tess said had been updated. I have spent hundreds of rands on airtime to call your company. And not one person is able to help. This is the first time bad service has left me in tears.