Appalling Service

Out of curiosity, when was the last time any of the Rain staff called their own call center to experience the utter frustration of getting assistance. i have tried calling countless times, regardless of the option selected, the call is transferred to an outsources company to take the call and no one can assist. At this point, I ask myself, Why am I still with rain? If there is not a breach in the POPIA act by sharing my personal information, then no one gets back to you when you request to speak to a manager.

Rain? Call me or cancel my contract