Appalling Rain support—disconnected despite POPI am writing out of frustration with Rain's *********** support

Appalling Rain support—disconnected despite POPI am writing out of frustration with Rain's *********** support. My Wi-Fi is disconnected, and I am getting the run-around despite providing Proof of Payment (POP).Timeline:Mon: Requested debit date change. Reverted it when errors occurred, but got no help.Today (from 06:39 AM): Stuck in a loop. Every time I call/WhatsApp, agents claim they cannot see the previous ticket. I must restart and get a new ticket.Issues:System Glitch: Dashboard claims a "1-year overdue balance" despite successful monthly payments.No Resolution: Line remains dead even after sending POP.Financial Impact: I work from home and am actively losing money and clients.This is the final straw. Cancelling is an inconvenience as clients use my Rain number, but I cannot tolerate this. I demand a senior manager contact me immediately to clear the balance and restore my line permanently.