WB
Wandile B

1 reviews | Active since May 2021

01 Feb 2025, 13:45

Appaling services

Cancelled services back in October. But I am still debited. I need just need my refund.

0
Replies (4)
Rain
Rain's reply01 Feb 2025, 14:46
Official
Hi Wandile B,

Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll be in contact soon.

Regards,
rain.
Rain
Rain's reply01 Feb 2025, 16:57
Official
Hi Wandile B,

Please kindly provide us with the credentials (email address and contact number) linked to the rain account in question as the ones provided are not associated with a rain profile.

Regards,
rain.
WB
Wandile B's update03 Feb 2025, 11:21
Reviewer Update
Hi,

I have sent proof that was requested.
Please advise on a way forward and when will we get refunded.

Thanks
WB
Wandile B's update05 Feb 2025, 11:26
Reviewer Update
Hi,

2 days later. No one has called to provide feedback?
Don't call anymore. Just refund all my money and cancel your services