APPALING SERVICE

Wow, I have was referred to Rain by many people in the Gordons Bay area, not only for the value for money but also their service. I am not sure what I have done wrong but the service has been nothing but appalling. From the first call when I placed the sale, it just went backwards! From delivering faulty sim cards to not communicating and keeping me in the loop with what is happening. To having to phone and follow up to see when the next sim card will be delivered. After receiving the second sim card and it also no working, to be told by the MANAGER JUSTIN that he will personally make sure that I will be notified that the sim card is activated the next day by 9.00am. I had to phone the next day only to find out that there is no Manager by the name of Justin. I have also been promised that a technician will be sent out to sort this out for me the next day. I am still waiting. I cannot get to speak to anybody who can resolve this matter - never mind cancelling this transaction! I would most certainly not recommend this provider at all. I am actually going back to Vodacom..