LN
LOUISE N
1 reviews | Active since Mar 2009
27 Jan 2021, 13:20
ANOTHER PATHETIC ISP!!!
Sad to see how many complaints just today. It seems all the ISP's in South Africa are beyond useless. Sent an email more than 19 hours, no response. Phoned an hour ago, still waiting for the promised call back, good thing I didn't hold my breath DEFINITELY not worth R700 per month, not achieving anywhere near the promised speeds. Ended up spending R200 yesterday on mobile data to send a backup file on Wetransfer, as it failed 4 times because of Rain's pathetic speed. Cannot believe how absolutely poor customer service is in South Africa, nobody cares, nobody takes responsibility.
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Replies (1)Rain's replyOfficial
27 Jan 2021, 13:58Good afternoon Louise
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply27 Jan 2021, 13:58
Official
Good afternoon Louise
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
