WL
Wesley L

1 reviews | Active since Sept 2023

10 May 2024, 09:36

Annoyed

Good morning

Trust all is well.

I called in for some assistance with regards to my wifi not working, it shows no internet and I've been moving it around the house! Like I moved it everywhere yet it shows "no internet". I spoke too 3 or more consultants and they just said the matter has been escalated to the relevant department but still I'm not being assisted. I work from home and it's annoying and irritating that I have to make alternative plans to work!!!

It's not like we borrowing or you guys giving us wifi for free' nah this service is poor!!!

0
Replies (3)
Rain
Rain's reply10 May 2024, 10:02
Official
Hi,

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this ASAP. 

Thank you, 
rain. 
WL
Wesley L's update10 May 2024, 10:04
Reviewer Update
I need this to be sorted out please man!
WL
Wesley L's update10 May 2024, 10:07
Reviewer Update
I plugged it out because it's of no use' I've been trying to place it on higher platforms also I tried facing it in all directions yet nothing!

I'll try it again as I'm not home.