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Paulinah M
1 reviews | Active since Jun 2025
06 Jun 2025, 19:10
Angry customer who paid twice
I have a very bad experience with Rain on their app there is an option to pay so I paid the 01 June 2025 and the 02 June they did an online debit as I was asked to put in my bank card details so basically for Wi-Fi that cost R625 I have found myself paying R1250 so when I query it with them they don't see the one they debited from my account, am a single mother who now is out of budget with R625 and they are still saying my account is overdue, your assistance will be highly appreciated
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Replies (3)0
Replies (3)
Rain's replyOfficial
06 Jun 2025, 19:34Hi Paulinah M,
Thank you for bringing your payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply06 Jun 2025, 19:34
Official
Hi Paulinah M,
Thank you for bringing your payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
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Paulinah M's updateReviewer Update
06 Jun 2025, 20:01I have send both proof of payment
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Paulinah M's update06 Jun 2025, 20:01
Reviewer Update
I have send both proof of payment
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Paulinah M's updateReviewer Update
06 Jun 2025, 20:27Both proof of payment have been emailed
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Paulinah M's update06 Jun 2025, 20:27
Reviewer Update
Both proof of payment have been emailed