LM
Liz M

1 reviews | Active since Aug 2021

02 Oct 2023, 09:46

Angry Customer

Just last month had canceled my rain subscription with Rain because I can't afford to pay it anymore and I even received a call from one of the consultants who assured me it will be canceled. To my surprise, I just received a notification that they have debited my account again where as I have made it Clear last month that I don't want to subscribe with Rain anymore due to financial challenges. I think it's time I open a case against this company because it's seems like they don't take their customers seriously. Worse part I have put in notice for cancelation on the app last month already and now it has been removed and it doesn't give me an option to canceled on the App. I m sick and tired of this company that think they can just take our money without our consent.

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Replies (1)
Rain
Rain's reply02 Oct 2023, 13:51
Official
Hi Liz Motsatse

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.