KS
Keenan S

1 reviews | Active since Jul 2020

02 Jul 2020, 13:30

ANGRY BUSINESSMAN!!!

Absolutely Terrible service.

Firstly they take upfront payment of R479.00. Then Realizing that only I will be able to receive this sim card and nobody else will be able to sign it off completely threw me off. Then I tried changing the delivery address but there was no way to do this, I get to an error page. I tried contacting support but got the same error page

I then wanted to Contact customer service which just happened to be another issue as they DONT HAVE ONE! now I'm stuck here wondering what will happen to My Hard earned money!?

I don't ever complain, But this Pushed me past the point of being Upset, I am beyond frustrated. and if I do not receive a call within 24 hours I will be contacting ICASA and I WILL make sure that rain will never do anything like this to innocent people again!

0
Replies (2)
Rain
Rain's reply02 Jul 2020, 13:43
Official
Hi Keenan,

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Fattima

KS
Keenan S's update02 Jul 2020, 14:49
Reviewer Update
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