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claire R
1 reviews | Active since Nov 2015
15 Nov 2022, 19:27
Angry and misleading
Still awaiting feedback. And now they say I owe them and yet payment was paid in October and November is not even over. And am not paying the amount which i selected on the promotion for 24 months. I am paying more
Helpful (0)
Replies (19)0
Replies (19)Rain's replyOfficial
15 Nov 2022, 19:49Hi Claire
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply15 Nov 2022, 19:49
Official
Hi Claire
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
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claire R's updateReviewer Update
17 Nov 2022, 09:46Good day. Please note nothing is reopened am still having issues and no one got back to me. If this is going to go on like this i will use other service provider
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claire R's update17 Nov 2022, 09:46
Reviewer Update
Good day. Please note nothing is reopened am still having issues and no one got back to me. If this is going to go on like this i will use other service provider
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claire R's updateReviewer Update
17 Nov 2022, 10:39Good day . i did that last night and still nothing,please note i paid in october on the 31st , i only changed the payment date in november ,so how do they say i still owe for october ,and please note when i took it did i not pay in advance?and why is the service getting so bad
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claire R's update17 Nov 2022, 10:39
Reviewer Update
Good day . i did that last night and still nothing,please note i paid in october on the 31st , i only changed the payment date in november ,so how do they say i still owe for october ,and please note when i took it did i not pay in advance?and why is the service getting so bad
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claire R's updateReviewer Update
17 Nov 2022, 12:48Please have a look at the invoices you guys charged me 639 in October why?and now when i go into your app it says i owe for October
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claire R's update17 Nov 2022, 12:48
Reviewer Update
Please have a look at the invoices you guys charged me 639 in October why?and now when i go into your app it says i owe for October
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claire R's updateReviewer Update
17 Nov 2022, 13:13so debit order went off on the 31 october why when i changed it in november now i have to pay for october so soon?the reason i changed it as i did not want it to bounce
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claire R's update17 Nov 2022, 13:13
Reviewer Update
so debit order went off on the 31 october why when i changed it in november now i have to pay for october so soon?the reason i changed it as i did not want it to bounce
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claire R's updateReviewer Update
17 Nov 2022, 15:55am really not getting any where with you guys ,and note that i selected the special you had in june for 24 months what is happening to that as teh amount is not that
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claire R's update17 Nov 2022, 15:55
Reviewer Update
am really not getting any where with you guys ,and note that i selected the special you had in june for 24 months what is happening to that as teh amount is not that
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claire R's updateReviewer Update
17 Nov 2022, 17:01and what about that speacial i selected in june
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claire R's update17 Nov 2022, 17:01
Reviewer Update
and what about that speacial i selected in june
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claire R's updateReviewer Update
17 Nov 2022, 18:35Please note it is still not active. Even have a screen shot and please not tell of removing sim card and switching it off did that before and still the same. And please note my router is the first ones you guys came out with. And note when i miss a payment and paid it it will automatically come right. If this is the case i will cancel my service with you
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claire R's update17 Nov 2022, 18:35
Reviewer Update
Please note it is still not active. Even have a screen shot and please not tell of removing sim card and switching it off did that before and still the same. And please note my router is the first ones you guys came out with. And note when i miss a payment and paid it it will automatically come right. If this is the case i will cancel my service with you
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claire R's updateReviewer Update
21 Nov 2022, 16:17Good day
I did not reply to see that you reactivate the account but yet again it is off again,i really dont know anymore as this is the first time i have received this bad service from you guys ,and its making me rethink my service with you,
I did not reply to see that you reactivate the account but yet again it is off again,i really dont know anymore as this is the first time i have received this bad service from you guys ,and its making me rethink my service with you,
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claire R's update21 Nov 2022, 16:17
Reviewer Update
Good day
I did not reply to see that you reactivate the account but yet again it is off again,i really dont know anymore as this is the first time i have received this bad service from you guys ,and its making me rethink my service with you,
I did not reply to see that you reactivate the account but yet again it is off again,i really dont know anymore as this is the first time i have received this bad service from you guys ,and its making me rethink my service with you,
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claire R's updateReviewer Update
21 Nov 2022, 16:55so will this always be an problem?.is there other way
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claire R's update21 Nov 2022, 16:55
Reviewer Update
so will this always be an problem?.is there other way
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claire R's updateReviewer Update
22 Nov 2022, 14:36full understand that ,but its really getting bad,please note it is still off
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claire R's update22 Nov 2022, 14:36
Reviewer Update
full understand that ,but its really getting bad,please note it is still off
Rain's replyOfficial
22 Nov 2022, 16:04I do apologize for the inconvenience. They are working on the site
Rain's reply22 Nov 2022, 16:04
Official
I do apologize for the inconvenience. They are working on the site
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claire R's updateReviewer Update
22 Nov 2022, 16:14how long will this be ?and is it still the weekend ?as it works for 2 days and then off again,
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claire R's update22 Nov 2022, 16:14
Reviewer Update
how long will this be ?and is it still the weekend ?as it works for 2 days and then off again,
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claire R's updateReviewer Update
23 Nov 2022, 10:00Please do thank you. As i really never had problems with you guys before now this
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claire R's update23 Nov 2022, 10:00
Reviewer Update
Please do thank you. As i really never had problems with you guys before now this
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claire R's updateReviewer Update
23 Nov 2022, 14:40So it is off again
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claire R's update23 Nov 2022, 14:40
Reviewer Update
So it is off again
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claire R's updateReviewer Update
24 Nov 2022, 15:34will do that .thank you
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claire R's update24 Nov 2022, 15:34
Reviewer Update
will do that .thank you
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claire R's updateReviewer Update
25 Nov 2022, 13:46GOOD DAY.please not my internet is off agin
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claire R's update25 Nov 2022, 13:46
Reviewer Update
GOOD DAY.please not my internet is off agin
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claire R's updateReviewer Update
28 Nov 2022, 09:53Good day ,regards to the above , i have changed my debit date to the 1st of every month now what is the problems ,its off again
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claire R's update28 Nov 2022, 09:53
Reviewer Update
Good day ,regards to the above , i have changed my debit date to the 1st of every month now what is the problems ,its off again
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claire R's updateReviewer Update
28 Nov 2022, 18:34Ok no problem. But my in is still off
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claire R's update28 Nov 2022, 18:34
Reviewer Update
Ok no problem. But my in is still off
