Angry

Good day

I'm so so frustrated at this rain service provider I only had my 5G router for full week,a week I have been out of internet for 3 days,on the 25 October they took a debit order for r563, quick to debit a person account but am stuck for 3 days with out using this service,am giving you time until the 3 November 2022 to sort this out it its not right by Friday,am cancelling this with I spoke to a lady yesterday was supposed to call be back today ,no call from rain