***** and refund

On the 23 April I went to Queenwood to collect the router and they gave me everything was fine, they said within 24hours it will be sorted which it was not. I phoned their call center and it was still not working, went back to the branch on the 27.04.2025 which they assisted me, the person who assisted asked me to pay another R1.00 to activate not knowing by paying that amount it will be as if I have two devices while i only have one. The guy he said he only activated the one i had with me which was not working. Which means they firstly took one which they took it to Vaal and the one they gave me on that day they never activated it so they can keep the other one.

I communicated with Rain and the branch several times which they say they will check and let m know.

They are debiting my account double for something I do not have, I went to the police station to write an affidavit as I wanted to open a case aginst them and the manager at the Branch his not helpful at all with an attitude. He can give me feedback he said i can wait even two yeards for their legal team to assist me. I wrote here on hello peter my review three times and they always say they will come back to me which they never did. That is why they never responded publicly because they know that they will never call to ask what is happening. All i need is their legal team to intervene as their members are *****ing from us and they are not doing anything about it. CAN I PLEASE HAVE AN EMAIL FOR YOUR LEGAL DEPATMENT NOT THE CALL CENTER BECAUSE THEY DONT EVEN KNOW WHERE TO START