JB
Jo B

1 reviews | Active since Feb 2021

17 Feb 2021, 16:57

Amazing!

I have been exceptionally impressed by not only the service, the ease in being able to contact Rain, the delivery and connection. I'm on the 5G month to month. I asked for a call back on Saturday, the 13th of February and received a call from a wonderful lady who was delightful. I put through payment and received notifications of the process along the way. I was told I would receive the package in 2-5 working days (2 days), I received it on Tuesday and at 5pm contacted support via the "contact support" button to query how to activate my SIM. I received a message at 7pm saying that my SIM was already RICA'd and that I would be connected anywhere from 2-24 hours. 18 hours later I have incredibly fast working internet with a brilliant connection, multiple devices etc. etc. Thank you for the incredible service, to the amazingly efficient staff and fantastic internet.

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Replies (1)
Rain
Rain's reply18 Feb 2021, 07:06
Official
Good morning Jo.

Trust you are well

Thank you for the positive feedback.:)

Here at rain, we do our best to make sure that your journey with us is a remarkable one :).

Stay safe.

Regards
Mosa