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Thabile V
1 reviews | Active since Aug 2017
11 Jul 2023, 20:49
Am I paying for a ****** ***** because Rain fails to assist me?
I have been trying to report ****** which haf my rain sim card I spoke to 3 agents and none of them seem to know how to assist 24 hours since the theft and I see the ***** is using my data, sms, and minutes I have proof because it shows they put the simcard in a router I even have a screenshot of this.I want logs of calls and smses since 16:00 yesterday. I have a case number if that is required
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Replies (2)0
Replies (2)
Rain's replyOfficial
12 Jul 2023, 08:19Hi Thabile,
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply12 Jul 2023, 08:19
Official
Hi Thabile,
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
TV
Thabile V's updateReviewer Update
14 Jul 2023, 07:21*** Telephone number ***, on the profile the lost sim card is marked as ****** sim card on my profile, the person is using it on a black mini router showing imei number ***. I requested a sim swap still waiting for a call back my alternative number is ***.
TV
Thabile V's update14 Jul 2023, 07:21
Reviewer Update
*** Telephone number ***, on the profile the lost sim card is marked as ****** sim card on my profile, the person is using it on a black mini router showing imei number ***. I requested a sim swap still waiting for a call back my alternative number is ***.