LS
Leoni S
1 reviews | Active since Dec 2020
27 Dec 2020, 14:08
Almost zero upload speed
I signed up with Rain based on their promises that you will get a minimum of 5mbps upload speeds. Since I have received it I am not even able to get 1mbps upload speed, it averages around 0.25mbps. There are no details for anyone to contact regarding this. I need wifi to start working, but now I cant, and will probably have to find a different service provider. It is very disappointing and false advertising. I have already paid a month in advance but cannot use the product.
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Replies (2)
Rain's replyOfficial
27 Dec 2020, 16:45Good afternoon Leoni
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Regards
Mosa
Rain's reply27 Dec 2020, 16:45
Official
Good afternoon Leoni
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Regards
Mosa
LS
Leoni S's updateReviewer Update
27 Dec 2020, 17:27Good afternoon. Thank you for your reply. My email address used to create the account is ***
Kind regards
Leoni
Kind regards
Leoni
LS
Leoni S's update27 Dec 2020, 17:27
Reviewer Update
Good afternoon. Thank you for your reply. My email address used to create the account is ***
Kind regards
Leoni
Kind regards
Leoni