BM
Banele M

1 reviews | Active since Mar 2022

02 Sept 2022, 11:39

ALL THEY CARE ABOUT IS MONEY 💰LESS CUSTOMER SATISFACTION

Rain do not care about their customers all they want is money. 8/15/2022 I called due to no network for 2 weeks, we had a agreed to be credited for the 2 weeks. Now they want me to pay the full amount and my rain is blocked, after making few calls to them trying to resolve their issue which is becoming my problem, I spoke with one the managers "Nancy Moodley" and she said was please wait for billing yoooo that's another 24 hours waiting for *********** people to do their job and yet I'm paying for less customers satisfaction. If Rain is a **** let me know I will pay you guys just for the internet but if you care about your service and your customers please do the right thing and fix this thing ASAP I NEED TO WORK

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Replies (1)
Rain
Rain's reply02 Sept 2022, 12:05
Official
Hi Banele.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain.