SC
Simone C

1 reviews | Active since Mar 2019

22 Mar 2024, 11:08

All rained out.

I canceled this service in November. Then had to come into the branch and have the consultant with all the attitude in the world tell me it's not canceled. They deducted from my account at any given moment when money came in. And double deducted on the 20th when the debit date is the 1st of every month. I asked to speak with someone and she says there is no contact number everything is done via email. Customer service is atrocious, billing should be shut down. DEFINITELY DO NOT RECOMMEND

0
Replies (1)
Rain
Rain's reply22 Mar 2024, 11:21
Official
Hi Simone christina Crosney,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.