1 reviews | Active since Jul 2017
**** ALERT WORST INTERNET PROVIDER!!!!!
WORST INTERNET SERVICE PROVIDER, WORST CUSTOMER CARE SERVICE. DO NOT TAKE UP THEIR PRODUCTS, ****! ****! **** ALERT!!!!!!!!!!!!
I have been call Rain since July when the router had no internet connection for a whole months to ask them to cancel the subscription, the call centre said they have done so, guess what they did not.
July and August I did not use the service assuming everything was cancelled, only to realise they debited my account double end of August.
I have called numerous times, emailed numerous time, numerous tickets have been loaded for the refund and cancellation and still nothing. I won’t even start with the call centre service, the worst!
Do not Join RAIN you will regret now!!!! Worst decision ever.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
