KVv
Kay-Sandra Van vuuren

1 reviews | Active since Sept 2025

24 Oct 2025, 19:21

Alarms every weekend

Surprise surprise, another weekend and the rain alarm system is at it again... Every weekend, without fail, the towers go off between 6-8 pm on Fridays. I'm due to pay my subscription tomorrow, but after three weeks of disruptions (including a whole 5 days with no connectivity), I'm seriously thinking of just not paying. Why should I pay when the service is unreliable?

0
Replies (1)
Rain
Rain's reply24 Oct 2025, 19:58
Official
 Hi Kay-Sandra,

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,