DM
D-mac Maseko

1 reviews | Active since Jun 2019

15 Jul 2020, 15:07

Alarmingly Shocking Internet Service

The worst experience I have ever had. I have tried my Telkom & Vodacom sim cards on the same device I use my RAIN 4g sim on and they are connecting with no issues.

Bare in mind I joined Rain at the beginning of this month. The connection is intermittent, very slow and it sometimes feels like they are not only throttling their service but they are also deliberately disconnecting you if you reach a certain amount of data per hour or whatever the case.

I have contacted your support 3 times now and still nothing, it's funny how quick they are when it comes to taking money but when it's service time well.

0
Replies (2)
Rain
Rain's reply15 Jul 2020, 15:40
Official
Hi D-mac

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
DM
D-mac Maseko's update16 Jul 2020, 10:04
Reviewer Update
Hi there, thank you for the reply however I am still waiting for someone to call me.