GS
Gracious S
1 reviews | Active since Feb 2023
20 May 2025, 13:54
Agitated by the unfair cut .
I have been having a smooth relationship with rain until today. Im very agitated ,the reason being that l paid for my wifi which was due today , yesterday. I dos so because l wanted to avoid the inconvenience of being cut off as l will be busy with the wifi today. To my horror they cut me off saying lm in arrears. I even sent my POP and you just say you will get back to me but to no avail. That inconvenience l was avoiding has been forced on me.up to now lm wifiless when l have paid my due in advance. So disappointed
Helpful (0)
Replies (5)0
Replies (5)Rain's replyOfficial
20 May 2025, 14:39Hi Gracious
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply20 May 2025, 14:39
Official
Hi Gracious
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
GS
Gracious S's updateReviewer Update
20 May 2025, 14:57Noted thanks
GS
Gracious S's update20 May 2025, 14:57
Reviewer Update
Noted thanks
GS
Gracious S's updateReviewer Update
21 May 2025, 07:41Rain you haven't given me feedback. Why am l being punished when l have already paid in advance. At least some kind of communication would help. Noone is calling me to communicate the state of things.
GS
Gracious S's update21 May 2025, 07:41
Reviewer Update
Rain you haven't given me feedback. Why am l being punished when l have already paid in advance. At least some kind of communication would help. Noone is calling me to communicate the state of things.
GS
Gracious S's updateReviewer Update
21 May 2025, 08:35Something that should have been communicated to me. Instead l have to rely on this platform for answers. Not right.
GS
Gracious S's update21 May 2025, 08:35
Reviewer Update
Something that should have been communicated to me. Instead l have to rely on this platform for answers. Not right.
GS
Gracious S's updateReviewer Update
21 May 2025, 10:56Just do your job over there and reconnect me. At least communicate via calls to let me know the status.
GS
Gracious S's update21 May 2025, 10:56
Reviewer Update
Just do your job over there and reconnect me. At least communicate via calls to let me know the status.
