CN
Chandre N

1 reviews | Active since Jan 2023

25 May 2023, 17:36

Again.... Not happy

And after posting on hello peter on Sunday... Today is the 25th and guess what... My service was once again suspended after I made sure that the payment date was changed numerous times during the week... Well done rain you got me ****ed off real easy today... Today just after 14:00 my internet went down... And i assume it's yet again about non payment... The same issue I've been struggling to sort out for, for 6 months... Its a disgrace that I as a customer have to struggle for 6 months everytime around this time of the month to get my service reinstated, because of a mistake one of your salespeople made when I signed up. I'm not even calling the operators anymore because I keep explaining myself and nothing happens OR the call just gets dropped in my ear... You better fix this real quick! And I WILLLL CANCEL MY SERVICE WITH RAIN! I HAVE HAD ENOUGH!....

0
Replies (2)
Rain
Rain's reply25 May 2023, 17:42
Official
Hi Chandre.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
CN
Chandre N's update30 May 2023, 11:40
Reviewer Update
Please note that yet again my internet is off again