KO
Kobus O

1 reviews | Active since Sept 2013

26 Mar 2023, 17:03

Again No Internet,,,, 5G Rain

Well Well Well This is the 3rd time this month i have no Internet 5G on a Sunday. THIS ISP REALLY IS USELESS AND I AM SO ANNOYED AT THEIR CUSTOMER SERVICE. ITS THE SAME AS THE GOVERNMENT. NO WONDER RAIN IS LIKE A CIRCUS. 5G OF RAIN WENT DOWN AT 15:00 HOURS AND I PHONED IN AND THEY ALWAYS TELL U AS THE SUPPORT AGENT " THEY UNDERSTAND THE FRUSTRATION" The Hell with their uselessness. I will continue to go at them till i can find someone that can solve the problem without saying they need to escalate it. What a pathetic bunch of Rain Support Consultants. I again Challenge an Manager or someone Higher to give me a call, lets see if you have the guts and glory to defend your useless network. I CANT WAIT that MTN brings in 5G to this area so that i can tell all my Rain friends in this area to move over to MTN 5G... I will actively promote this to All Rain Customers.!! Rain is the most useless ISP in Africa...

0
Replies (5)
Rain
Rain's reply26 Mar 2023, 17:36
Official
Hi Kobus.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
KO
Kobus O's update26 Mar 2023, 18:17
Reviewer Update
you have all my details, i am not going to put my address on here... And your lame excuses are somewhat old aged, get new excuses....
KO
Kobus O's update26 Mar 2023, 18:45
Reviewer Update
So get your people to contact me directly....

KO
Kobus O's update26 Mar 2023, 18:45
Reviewer Update
stop beating around the ****** bush and and do it. you had guys here previously. and you have my address on your ****** system..

KO
Kobus O's update26 Mar 2023, 18:47
Reviewer Update
You need to improve the Tower in Three Rivers, Vereeniging!!!
That will be a start... Fix your problems