Afternoon Its now been nearly two months of very little to no connectivity from RAIN

Afternoon Its now been nearly two months of very little to no connectivity from RAIN. A technician came and replaced the router that is mounted on the roof on Tuesday 10 October. We had good speeds for exactly 3 days and on Friday at 13h00 and we had no internet up until today. I pay R1000 per month for mediocre speeds from Rain. I have logged all of these calls listed below since August 2023: ***************************************************************864