JM
John M
1 reviews | Active since Oct 2022
29 Jun 2023, 20:18
After Sales Service & Support THE WORST
You guys are so dramatic, arrogant and useless. On Monday 26 June 2023 16:49 I sent you a messenger saying PLEASE DON'T SUSPEND ME. A customer has made a payment to me and I am waiting for it to reflect. No acknowledgement, No reply, No feedback. On Tuesday 27 June 2023 16:55 I got an sms saying that payment has not been made and thus I am suspended. I called in just to hear the cheekiness. On day of same at 19:55 I sent another messenger asking "How can you suspend me without attending to my queries? I don't pay you to suspend me!!!REMOVE YOUR SUSPENSION BEFORE DEMANDING PAYMENT!!!" No acknowledgement, No reply, No feedback. On day of same, after I called in, I got an email stating I am an upfront customer as I have been billed for the month of July. You request that I pay your bill in order for me to connect. I should contact you for further assistance. BUT I DON'T GET ANY ASSISTANCE!!!!! I rep**** to the mail at 20:36 saying " NO!!!!! You will first resolve my queries and uplift your unfair suspension BEFORE I PAY YOU. I DON'T PAY YOU TO SUSPEND ME!!!!! DO YOUR PART AFTER WHICH I WILL DO MINE!!!! No acknowledgement, No reply, No feedback. On wednesday 28 June 15:10, I sent ANOTHER messenger saying "Still waiting for response" No acknowledgement, No reply, No feedback. On Thursday 29 June 2023 at 15:35, 16:27, and 16:29 I called in again. The first call the consultant and team leader was rude, unprofessional and totally reluctant to assist me. I had to use different language to draw their attention to my point just to be kept hanging on the line. The second time I called, I got cut-off. The third time I called I got through just to be told it will be escalated. MY POINT IS THIS: Part of the money I pay you, goes towards after sales service in resolving queries which you don't do but you want payment? Excuse me? I don't think so. If the query of Monday 26 June was resolved you would have gotten money but you elected not to resolve it so you won't get paid, and your demands won't get you anywhere. In the mean time, over a 2 day period I lost R 5000 income due to your reluctance and suspension and you will be kept responsible therefor. You will also be kept responsible for anything that happens to my office as I cannot arm my security system due to your reluctance and suspension. In June I paid you way in advance before my due date, and what did I get for that? NOTHING!!!!!!! PREVIOUSLY I COMPLAINED ABOUT MY DUE DATE AND PAYMENT METHOD. What did I get told? I must cancel my current subscription and re-apply. So then I must pay another delivery & Activation fee and another month upfront! What guarentee do I have it will solve my problem? Nothing, Nada, Zip!!!! So YOU WILL NOT GET PAID UNTIL YOU LIFT YOUR SUSPENSION!!!! As long as your suspension is in place, you will be kept responsible for my losses. Lift my suspension, and you will start receiving payment. Easy as that. Don't be so useless. The network, no issues. BUT THE REST...SO PATHETIC ITS INDESCRIBABLE
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Replies (10)0
Replies (10)
Rain's replyOfficial
30 Jun 2023, 08:09Hi John,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply30 Jun 2023, 08:09
Official
Hi John,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
JM
John M's updateReviewer Update
27 Oct 2023, 09:29And so I was suspended again on 26 October. WHEN ARE YOU YOU GUYS GOING TO STOP BILLING ME IN ADVANCE BEFORE MY DUE DATE? DO YOU GUYS WANT ME TO TREAT YOU LIKE BABIES?
!!!!!!HERE IS WHAT YOU NEED TO UNDERSTAND!!!!! MY OFFICE ALARM & THE OFFICE CAMERAS ARE CONNECTED TO YOUR NETWORK FOR SAFETY PURPOSES. IF YOU SUSPEND ME AGAIN BECAUSE YOU BILL ME A DAY BEFORE MY DUE DATE, YOU JEOPARDISE THE SAFETY OF MY OFFICE. AND LIKE I SAID YESTERDAY WHEN I CALLED ABOUT THIS, IF THIS HAPPENS AGAIN, AND THERE IS ******** ACTIVITY, LOSS & DAMAGE, I AM GOING TO SUE THE LIVING GRIT OUT OF YOU FOR YOUR SUSPENSION!!!!
Also, my PABX is also connected to your network. If you suspend me, YOU THROW MY LANDLINE OUT OF CONNECTIVITY WHICH IS INTERRUPTION OF BUSINESS OPERATIONS WHICH IS A ******** OFFENCE!!! DO YOU UNDERSTAND THAT???????
IF MY DUE DATE IS THE 25TH ARE YOU ONLY ALLOWED TO START TAKING PAYMENTS AT 00:00 BETWEEN THE 25TH & 26TH. THAT IS HOW IT WORKS!!!!!!!!!!!!!!!!!!NOT 04:00 IN THE MORNING OF THE 25TH BECAUSE YOU HAVE NOT GIVEN ME CHANCE TO PROVIDE THE FUNDS!!!!! sO GET YOUR FREAKING BILLING SORTED OUT BECAUSE I PROMISE YOU, IF YOU SUSPEND ME AGAIN DUE TO EARLY BILLING, AND SOMETHING HAPPENS TO MY OFFICE, I PROMISE YOU, AND GOD HEARS ME ON THIS DAY, I AM GOING SUE THE LIVING GRIT OUT OF YOU FOR LOSS AND DAMAGES OF MY OFFICE.
MY ALARM AND CAMERAS WORK WITH YOUR NETWORK. UNDERSTAND THAT!!!!!!!!!!!!!!!!!!WITHOUT THIS, NEITHER THE ALARM, NOR THE CAMERAS CAN BE MONITORED!!!!!!AND, LEAD TO LOSS OF MY LAND LINE WHICH LEADS TO LOSS OF BUSINESS, AND I PROMISE YOU I WILL TAKE YOU TO COURT FOR THAT TOO.
I AM FED UP WITH THIS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!HERE IS WHAT YOU NEED TO UNDERSTAND!!!!! MY OFFICE ALARM & THE OFFICE CAMERAS ARE CONNECTED TO YOUR NETWORK FOR SAFETY PURPOSES. IF YOU SUSPEND ME AGAIN BECAUSE YOU BILL ME A DAY BEFORE MY DUE DATE, YOU JEOPARDISE THE SAFETY OF MY OFFICE. AND LIKE I SAID YESTERDAY WHEN I CALLED ABOUT THIS, IF THIS HAPPENS AGAIN, AND THERE IS ******** ACTIVITY, LOSS & DAMAGE, I AM GOING TO SUE THE LIVING GRIT OUT OF YOU FOR YOUR SUSPENSION!!!!
Also, my PABX is also connected to your network. If you suspend me, YOU THROW MY LANDLINE OUT OF CONNECTIVITY WHICH IS INTERRUPTION OF BUSINESS OPERATIONS WHICH IS A ******** OFFENCE!!! DO YOU UNDERSTAND THAT???????
IF MY DUE DATE IS THE 25TH ARE YOU ONLY ALLOWED TO START TAKING PAYMENTS AT 00:00 BETWEEN THE 25TH & 26TH. THAT IS HOW IT WORKS!!!!!!!!!!!!!!!!!!NOT 04:00 IN THE MORNING OF THE 25TH BECAUSE YOU HAVE NOT GIVEN ME CHANCE TO PROVIDE THE FUNDS!!!!! sO GET YOUR FREAKING BILLING SORTED OUT BECAUSE I PROMISE YOU, IF YOU SUSPEND ME AGAIN DUE TO EARLY BILLING, AND SOMETHING HAPPENS TO MY OFFICE, I PROMISE YOU, AND GOD HEARS ME ON THIS DAY, I AM GOING SUE THE LIVING GRIT OUT OF YOU FOR LOSS AND DAMAGES OF MY OFFICE.
MY ALARM AND CAMERAS WORK WITH YOUR NETWORK. UNDERSTAND THAT!!!!!!!!!!!!!!!!!!WITHOUT THIS, NEITHER THE ALARM, NOR THE CAMERAS CAN BE MONITORED!!!!!!AND, LEAD TO LOSS OF MY LAND LINE WHICH LEADS TO LOSS OF BUSINESS, AND I PROMISE YOU I WILL TAKE YOU TO COURT FOR THAT TOO.
I AM FED UP WITH THIS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JM
John M's update27 Oct 2023, 09:29
Reviewer Update
And so I was suspended again on 26 October. WHEN ARE YOU YOU GUYS GOING TO STOP BILLING ME IN ADVANCE BEFORE MY DUE DATE? DO YOU GUYS WANT ME TO TREAT YOU LIKE BABIES?
!!!!!!HERE IS WHAT YOU NEED TO UNDERSTAND!!!!! MY OFFICE ALARM & THE OFFICE CAMERAS ARE CONNECTED TO YOUR NETWORK FOR SAFETY PURPOSES. IF YOU SUSPEND ME AGAIN BECAUSE YOU BILL ME A DAY BEFORE MY DUE DATE, YOU JEOPARDISE THE SAFETY OF MY OFFICE. AND LIKE I SAID YESTERDAY WHEN I CALLED ABOUT THIS, IF THIS HAPPENS AGAIN, AND THERE IS ******** ACTIVITY, LOSS & DAMAGE, I AM GOING TO SUE THE LIVING GRIT OUT OF YOU FOR YOUR SUSPENSION!!!!
Also, my PABX is also connected to your network. If you suspend me, YOU THROW MY LANDLINE OUT OF CONNECTIVITY WHICH IS INTERRUPTION OF BUSINESS OPERATIONS WHICH IS A ******** OFFENCE!!! DO YOU UNDERSTAND THAT???????
IF MY DUE DATE IS THE 25TH ARE YOU ONLY ALLOWED TO START TAKING PAYMENTS AT 00:00 BETWEEN THE 25TH & 26TH. THAT IS HOW IT WORKS!!!!!!!!!!!!!!!!!!NOT 04:00 IN THE MORNING OF THE 25TH BECAUSE YOU HAVE NOT GIVEN ME CHANCE TO PROVIDE THE FUNDS!!!!! sO GET YOUR FREAKING BILLING SORTED OUT BECAUSE I PROMISE YOU, IF YOU SUSPEND ME AGAIN DUE TO EARLY BILLING, AND SOMETHING HAPPENS TO MY OFFICE, I PROMISE YOU, AND GOD HEARS ME ON THIS DAY, I AM GOING SUE THE LIVING GRIT OUT OF YOU FOR LOSS AND DAMAGES OF MY OFFICE.
MY ALARM AND CAMERAS WORK WITH YOUR NETWORK. UNDERSTAND THAT!!!!!!!!!!!!!!!!!!WITHOUT THIS, NEITHER THE ALARM, NOR THE CAMERAS CAN BE MONITORED!!!!!!AND, LEAD TO LOSS OF MY LAND LINE WHICH LEADS TO LOSS OF BUSINESS, AND I PROMISE YOU I WILL TAKE YOU TO COURT FOR THAT TOO.
I AM FED UP WITH THIS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!HERE IS WHAT YOU NEED TO UNDERSTAND!!!!! MY OFFICE ALARM & THE OFFICE CAMERAS ARE CONNECTED TO YOUR NETWORK FOR SAFETY PURPOSES. IF YOU SUSPEND ME AGAIN BECAUSE YOU BILL ME A DAY BEFORE MY DUE DATE, YOU JEOPARDISE THE SAFETY OF MY OFFICE. AND LIKE I SAID YESTERDAY WHEN I CALLED ABOUT THIS, IF THIS HAPPENS AGAIN, AND THERE IS ******** ACTIVITY, LOSS & DAMAGE, I AM GOING TO SUE THE LIVING GRIT OUT OF YOU FOR YOUR SUSPENSION!!!!
Also, my PABX is also connected to your network. If you suspend me, YOU THROW MY LANDLINE OUT OF CONNECTIVITY WHICH IS INTERRUPTION OF BUSINESS OPERATIONS WHICH IS A ******** OFFENCE!!! DO YOU UNDERSTAND THAT???????
IF MY DUE DATE IS THE 25TH ARE YOU ONLY ALLOWED TO START TAKING PAYMENTS AT 00:00 BETWEEN THE 25TH & 26TH. THAT IS HOW IT WORKS!!!!!!!!!!!!!!!!!!NOT 04:00 IN THE MORNING OF THE 25TH BECAUSE YOU HAVE NOT GIVEN ME CHANCE TO PROVIDE THE FUNDS!!!!! sO GET YOUR FREAKING BILLING SORTED OUT BECAUSE I PROMISE YOU, IF YOU SUSPEND ME AGAIN DUE TO EARLY BILLING, AND SOMETHING HAPPENS TO MY OFFICE, I PROMISE YOU, AND GOD HEARS ME ON THIS DAY, I AM GOING SUE THE LIVING GRIT OUT OF YOU FOR LOSS AND DAMAGES OF MY OFFICE.
MY ALARM AND CAMERAS WORK WITH YOUR NETWORK. UNDERSTAND THAT!!!!!!!!!!!!!!!!!!WITHOUT THIS, NEITHER THE ALARM, NOR THE CAMERAS CAN BE MONITORED!!!!!!AND, LEAD TO LOSS OF MY LAND LINE WHICH LEADS TO LOSS OF BUSINESS, AND I PROMISE YOU I WILL TAKE YOU TO COURT FOR THAT TOO.
I AM FED UP WITH THIS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JM
John M's updateReviewer Update
27 Oct 2023, 09:29And so I was suspended again on 26 October. WHEN ARE YOU YOU GUYS GOING TO STOP BILLING ME IN ADVANCE BEFORE MY DUE DATE? DO YOU GUYS WANT ME TO TREAT YOU LIKE BABIES?
!!!!!!HERE IS WHAT YOU NEED TO UNDERSTAND!!!!! MY OFFICE ALARM & THE OFFICE CAMERAS ARE CONNECTED TO YOUR NETWORK FOR SAFETY PURPOSES. IF YOU SUSPEND ME AGAIN BECAUSE YOU BILL ME A DAY BEFORE MY DUE DATE, YOU JEOPARDISE THE SAFETY OF MY OFFICE. AND LIKE I SAID YESTERDAY WHEN I CALLED ABOUT THIS, IF THIS HAPPENS AGAIN, AND THERE IS ******** ACTIVITY, LOSS & DAMAGE, I AM GOING TO SUE THE LIVING GRIT OUT OF YOU FOR YOUR SUSPENSION!!!!
Also, my PABX is also connected to your network. If you suspend me, YOU THROW MY LANDLINE OUT OF CONNECTIVITY WHICH IS INTERRUPTION OF BUSINESS OPERATIONS WHICH IS A ******** OFFENCE!!! DO YOU UNDERSTAND THAT???????
IF MY DUE DATE IS THE 25TH ARE YOU ONLY ALLOWED TO START TAKING PAYMENTS AT 00:00 BETWEEN THE 25TH & 26TH. THAT IS HOW IT WORKS!!!!!!!!!!!!!!!!!!NOT 04:00 IN THE MORNING OF THE 25TH BECAUSE YOU HAVE NOT GIVEN ME CHANCE TO PROVIDE THE FUNDS!!!!! sO GET YOUR FREAKING BILLING SORTED OUT BECAUSE I PROMISE YOU, IF YOU SUSPEND ME AGAIN DUE TO EARLY BILLING, AND SOMETHING HAPPENS TO MY OFFICE, I PROMISE YOU, AND GOD HEARS ME ON THIS DAY, I AM GOING SUE THE LIVING GRIT OUT OF YOU FOR LOSS AND DAMAGES OF MY OFFICE.
MY ALARM AND CAMERAS WORK WITH YOUR NETWORK. UNDERSTAND THAT!!!!!!!!!!!!!!!!!!WITHOUT THIS, NEITHER THE ALARM, NOR THE CAMERAS CAN BE MONITORED!!!!!!AND, LEAD TO LOSS OF MY LAND LINE WHICH LEADS TO LOSS OF BUSINESS, AND I PROMISE YOU I WILL TAKE YOU TO COURT FOR THAT TOO.
I AM FED UP WITH THIS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!HERE IS WHAT YOU NEED TO UNDERSTAND!!!!! MY OFFICE ALARM & THE OFFICE CAMERAS ARE CONNECTED TO YOUR NETWORK FOR SAFETY PURPOSES. IF YOU SUSPEND ME AGAIN BECAUSE YOU BILL ME A DAY BEFORE MY DUE DATE, YOU JEOPARDISE THE SAFETY OF MY OFFICE. AND LIKE I SAID YESTERDAY WHEN I CALLED ABOUT THIS, IF THIS HAPPENS AGAIN, AND THERE IS ******** ACTIVITY, LOSS & DAMAGE, I AM GOING TO SUE THE LIVING GRIT OUT OF YOU FOR YOUR SUSPENSION!!!!
Also, my PABX is also connected to your network. If you suspend me, YOU THROW MY LANDLINE OUT OF CONNECTIVITY WHICH IS INTERRUPTION OF BUSINESS OPERATIONS WHICH IS A ******** OFFENCE!!! DO YOU UNDERSTAND THAT???????
IF MY DUE DATE IS THE 25TH ARE YOU ONLY ALLOWED TO START TAKING PAYMENTS AT 00:00 BETWEEN THE 25TH & 26TH. THAT IS HOW IT WORKS!!!!!!!!!!!!!!!!!!NOT 04:00 IN THE MORNING OF THE 25TH BECAUSE YOU HAVE NOT GIVEN ME CHANCE TO PROVIDE THE FUNDS!!!!! sO GET YOUR FREAKING BILLING SORTED OUT BECAUSE I PROMISE YOU, IF YOU SUSPEND ME AGAIN DUE TO EARLY BILLING, AND SOMETHING HAPPENS TO MY OFFICE, I PROMISE YOU, AND GOD HEARS ME ON THIS DAY, I AM GOING SUE THE LIVING GRIT OUT OF YOU FOR LOSS AND DAMAGES OF MY OFFICE.
MY ALARM AND CAMERAS WORK WITH YOUR NETWORK. UNDERSTAND THAT!!!!!!!!!!!!!!!!!!WITHOUT THIS, NEITHER THE ALARM, NOR THE CAMERAS CAN BE MONITORED!!!!!!AND, LEAD TO LOSS OF MY LAND LINE WHICH LEADS TO LOSS OF BUSINESS, AND I PROMISE YOU I WILL TAKE YOU TO COURT FOR THAT TOO.
I AM FED UP WITH THIS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JM
John M's update27 Oct 2023, 09:29
Reviewer Update
And so I was suspended again on 26 October. WHEN ARE YOU YOU GUYS GOING TO STOP BILLING ME IN ADVANCE BEFORE MY DUE DATE? DO YOU GUYS WANT ME TO TREAT YOU LIKE BABIES?
!!!!!!HERE IS WHAT YOU NEED TO UNDERSTAND!!!!! MY OFFICE ALARM & THE OFFICE CAMERAS ARE CONNECTED TO YOUR NETWORK FOR SAFETY PURPOSES. IF YOU SUSPEND ME AGAIN BECAUSE YOU BILL ME A DAY BEFORE MY DUE DATE, YOU JEOPARDISE THE SAFETY OF MY OFFICE. AND LIKE I SAID YESTERDAY WHEN I CALLED ABOUT THIS, IF THIS HAPPENS AGAIN, AND THERE IS ******** ACTIVITY, LOSS & DAMAGE, I AM GOING TO SUE THE LIVING GRIT OUT OF YOU FOR YOUR SUSPENSION!!!!
Also, my PABX is also connected to your network. If you suspend me, YOU THROW MY LANDLINE OUT OF CONNECTIVITY WHICH IS INTERRUPTION OF BUSINESS OPERATIONS WHICH IS A ******** OFFENCE!!! DO YOU UNDERSTAND THAT???????
IF MY DUE DATE IS THE 25TH ARE YOU ONLY ALLOWED TO START TAKING PAYMENTS AT 00:00 BETWEEN THE 25TH & 26TH. THAT IS HOW IT WORKS!!!!!!!!!!!!!!!!!!NOT 04:00 IN THE MORNING OF THE 25TH BECAUSE YOU HAVE NOT GIVEN ME CHANCE TO PROVIDE THE FUNDS!!!!! sO GET YOUR FREAKING BILLING SORTED OUT BECAUSE I PROMISE YOU, IF YOU SUSPEND ME AGAIN DUE TO EARLY BILLING, AND SOMETHING HAPPENS TO MY OFFICE, I PROMISE YOU, AND GOD HEARS ME ON THIS DAY, I AM GOING SUE THE LIVING GRIT OUT OF YOU FOR LOSS AND DAMAGES OF MY OFFICE.
MY ALARM AND CAMERAS WORK WITH YOUR NETWORK. UNDERSTAND THAT!!!!!!!!!!!!!!!!!!WITHOUT THIS, NEITHER THE ALARM, NOR THE CAMERAS CAN BE MONITORED!!!!!!AND, LEAD TO LOSS OF MY LAND LINE WHICH LEADS TO LOSS OF BUSINESS, AND I PROMISE YOU I WILL TAKE YOU TO COURT FOR THAT TOO.
I AM FED UP WITH THIS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!HERE IS WHAT YOU NEED TO UNDERSTAND!!!!! MY OFFICE ALARM & THE OFFICE CAMERAS ARE CONNECTED TO YOUR NETWORK FOR SAFETY PURPOSES. IF YOU SUSPEND ME AGAIN BECAUSE YOU BILL ME A DAY BEFORE MY DUE DATE, YOU JEOPARDISE THE SAFETY OF MY OFFICE. AND LIKE I SAID YESTERDAY WHEN I CALLED ABOUT THIS, IF THIS HAPPENS AGAIN, AND THERE IS ******** ACTIVITY, LOSS & DAMAGE, I AM GOING TO SUE THE LIVING GRIT OUT OF YOU FOR YOUR SUSPENSION!!!!
Also, my PABX is also connected to your network. If you suspend me, YOU THROW MY LANDLINE OUT OF CONNECTIVITY WHICH IS INTERRUPTION OF BUSINESS OPERATIONS WHICH IS A ******** OFFENCE!!! DO YOU UNDERSTAND THAT???????
IF MY DUE DATE IS THE 25TH ARE YOU ONLY ALLOWED TO START TAKING PAYMENTS AT 00:00 BETWEEN THE 25TH & 26TH. THAT IS HOW IT WORKS!!!!!!!!!!!!!!!!!!NOT 04:00 IN THE MORNING OF THE 25TH BECAUSE YOU HAVE NOT GIVEN ME CHANCE TO PROVIDE THE FUNDS!!!!! sO GET YOUR FREAKING BILLING SORTED OUT BECAUSE I PROMISE YOU, IF YOU SUSPEND ME AGAIN DUE TO EARLY BILLING, AND SOMETHING HAPPENS TO MY OFFICE, I PROMISE YOU, AND GOD HEARS ME ON THIS DAY, I AM GOING SUE THE LIVING GRIT OUT OF YOU FOR LOSS AND DAMAGES OF MY OFFICE.
MY ALARM AND CAMERAS WORK WITH YOUR NETWORK. UNDERSTAND THAT!!!!!!!!!!!!!!!!!!WITHOUT THIS, NEITHER THE ALARM, NOR THE CAMERAS CAN BE MONITORED!!!!!!AND, LEAD TO LOSS OF MY LAND LINE WHICH LEADS TO LOSS OF BUSINESS, AND I PROMISE YOU I WILL TAKE YOU TO COURT FOR THAT TOO.
I AM FED UP WITH THIS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JM
John M's updateReviewer Update
28 Oct 2023, 15:29Nobody is asking you to change the date.
I am just asking you to only take payment the EVENING OF THE 25TH AND NOT THE MORNING OF THE 25TH BECAUSE YOU ARE TAKING PAYMENT EVEN BEFORE I PROVIDED YOUR FUNDS !!!!!!!!!!!! WHEN YOU DO THIS, YOU SUSPEND ME WHICH IS JEOPARDISING THE SAFETY OF MY OFFICE AND IN VIOLATION OF LEGISLATION.
STOP TELLING ME ABOUT MY PAYMENT DATE!!!!!!!!!!!!!!!!!! MY PAYMENT DATE IS NOT THE PROBLEM!!!!!!!!!!!!!!!!!! YOUR LOVE FOR MONEY IS THE PROBLEM!!!!!!!!!!!!!!!! YOU NEED TO TAKE PAYMENTS CORRECTLY, SO PLEASE STOP BLAMING ME FOR MY PAYMENT DATE, AND TAKE RESPONSIBILITY FOR YOUR ******** SUSPENSION BY TAKING PAYMENTS CORRECTLY!!!!!!!!!!!!!!!! I WILL NOT ACCEPT ANY RESPONSIBILITY FOR YOUR NEGLIGENCE OF TAKING PAYMENTS IN ADVANCE BEFORE MY DUE DATE. ITS YOUR FAULT!NOT MINE!!!!!!!!!!!!
Don't you understand my message? I can explain to you in baby terms.......
I am just asking you to only take payment the EVENING OF THE 25TH AND NOT THE MORNING OF THE 25TH BECAUSE YOU ARE TAKING PAYMENT EVEN BEFORE I PROVIDED YOUR FUNDS !!!!!!!!!!!! WHEN YOU DO THIS, YOU SUSPEND ME WHICH IS JEOPARDISING THE SAFETY OF MY OFFICE AND IN VIOLATION OF LEGISLATION.
STOP TELLING ME ABOUT MY PAYMENT DATE!!!!!!!!!!!!!!!!!! MY PAYMENT DATE IS NOT THE PROBLEM!!!!!!!!!!!!!!!!!! YOUR LOVE FOR MONEY IS THE PROBLEM!!!!!!!!!!!!!!!! YOU NEED TO TAKE PAYMENTS CORRECTLY, SO PLEASE STOP BLAMING ME FOR MY PAYMENT DATE, AND TAKE RESPONSIBILITY FOR YOUR ******** SUSPENSION BY TAKING PAYMENTS CORRECTLY!!!!!!!!!!!!!!!! I WILL NOT ACCEPT ANY RESPONSIBILITY FOR YOUR NEGLIGENCE OF TAKING PAYMENTS IN ADVANCE BEFORE MY DUE DATE. ITS YOUR FAULT!NOT MINE!!!!!!!!!!!!
Don't you understand my message? I can explain to you in baby terms.......
JM
John M's update28 Oct 2023, 15:29
Reviewer Update
Nobody is asking you to change the date.
I am just asking you to only take payment the EVENING OF THE 25TH AND NOT THE MORNING OF THE 25TH BECAUSE YOU ARE TAKING PAYMENT EVEN BEFORE I PROVIDED YOUR FUNDS !!!!!!!!!!!! WHEN YOU DO THIS, YOU SUSPEND ME WHICH IS JEOPARDISING THE SAFETY OF MY OFFICE AND IN VIOLATION OF LEGISLATION.
STOP TELLING ME ABOUT MY PAYMENT DATE!!!!!!!!!!!!!!!!!! MY PAYMENT DATE IS NOT THE PROBLEM!!!!!!!!!!!!!!!!!! YOUR LOVE FOR MONEY IS THE PROBLEM!!!!!!!!!!!!!!!! YOU NEED TO TAKE PAYMENTS CORRECTLY, SO PLEASE STOP BLAMING ME FOR MY PAYMENT DATE, AND TAKE RESPONSIBILITY FOR YOUR ******** SUSPENSION BY TAKING PAYMENTS CORRECTLY!!!!!!!!!!!!!!!! I WILL NOT ACCEPT ANY RESPONSIBILITY FOR YOUR NEGLIGENCE OF TAKING PAYMENTS IN ADVANCE BEFORE MY DUE DATE. ITS YOUR FAULT!NOT MINE!!!!!!!!!!!!
Don't you understand my message? I can explain to you in baby terms.......
I am just asking you to only take payment the EVENING OF THE 25TH AND NOT THE MORNING OF THE 25TH BECAUSE YOU ARE TAKING PAYMENT EVEN BEFORE I PROVIDED YOUR FUNDS !!!!!!!!!!!! WHEN YOU DO THIS, YOU SUSPEND ME WHICH IS JEOPARDISING THE SAFETY OF MY OFFICE AND IN VIOLATION OF LEGISLATION.
STOP TELLING ME ABOUT MY PAYMENT DATE!!!!!!!!!!!!!!!!!! MY PAYMENT DATE IS NOT THE PROBLEM!!!!!!!!!!!!!!!!!! YOUR LOVE FOR MONEY IS THE PROBLEM!!!!!!!!!!!!!!!! YOU NEED TO TAKE PAYMENTS CORRECTLY, SO PLEASE STOP BLAMING ME FOR MY PAYMENT DATE, AND TAKE RESPONSIBILITY FOR YOUR ******** SUSPENSION BY TAKING PAYMENTS CORRECTLY!!!!!!!!!!!!!!!! I WILL NOT ACCEPT ANY RESPONSIBILITY FOR YOUR NEGLIGENCE OF TAKING PAYMENTS IN ADVANCE BEFORE MY DUE DATE. ITS YOUR FAULT!NOT MINE!!!!!!!!!!!!
Don't you understand my message? I can explain to you in baby terms.......
JM
John M's updateReviewer Update
25 Nov 2023, 10:28Almost 30 days later, and yet I incurred bank charges once again due to your early payment demand!!! WHEN ARE YOU GOING TO STOP THIS? ITS ANNOYING!!!! IF YOU DONT WANT TO STOP THIS THEN GIVE ME YOUR BANKING DETAILS!!!!!!
JM
John M's update25 Nov 2023, 10:28
Reviewer Update
Almost 30 days later, and yet I incurred bank charges once again due to your early payment demand!!! WHEN ARE YOU GOING TO STOP THIS? ITS ANNOYING!!!! IF YOU DONT WANT TO STOP THIS THEN GIVE ME YOUR BANKING DETAILS!!!!!!
JM
John M's updateReviewer Update
25 Nov 2023, 10:46Call no 3 for this morning and NO SUPPORT! I am going to start charging you the call time and bank charges as your level of service and support is an absolute ZERO and not worth my hard earned money. BEYOND PATHETIC!!!!! How long have I been complaining about it? How long have I been talking to you about this? How long have I been trying to be nice?
When are planning to actually input the effort to resolve the issue?
When are planning to actually input the effort to resolve the issue?
JM
John M's update25 Nov 2023, 10:46
Reviewer Update
Call no 3 for this morning and NO SUPPORT! I am going to start charging you the call time and bank charges as your level of service and support is an absolute ZERO and not worth my hard earned money. BEYOND PATHETIC!!!!! How long have I been complaining about it? How long have I been talking to you about this? How long have I been trying to be nice?
When are planning to actually input the effort to resolve the issue?
When are planning to actually input the effort to resolve the issue?
JM
John M's updateReviewer Update
07 Dec 2023, 10:42I DON'T BELIEVE YOU! Every company has to have a bank account so dont tell me that.
I AM NO LONGER PAYING YOUR BANK CHARGES
Give me your banking details so that I can manage my subscription because you cannot be trusted with someone else's bank account.
I AM NO LONGER PAYING YOUR BANK CHARGES
Give me your banking details so that I can manage my subscription because you cannot be trusted with someone else's bank account.
JM
John M's update07 Dec 2023, 10:42
Reviewer Update
I DON'T BELIEVE YOU! Every company has to have a bank account so dont tell me that.
I AM NO LONGER PAYING YOUR BANK CHARGES
Give me your banking details so that I can manage my subscription because you cannot be trusted with someone else's bank account.
I AM NO LONGER PAYING YOUR BANK CHARGES
Give me your banking details so that I can manage my subscription because you cannot be trusted with someone else's bank account.
JM
John M's updateReviewer Update
01 Feb 2024, 11:18How do you don't accept drivers licence for identification purposes? According to the FICA act of 2000 this may be used. Whose utter nonsense is this? This is an infringement. This is the 1st time since becoming your customer, in my 4 years of running a business, and the 1st time in my 33 years of being alive that I hear about this.
JM
John M's update01 Feb 2024, 11:18
Reviewer Update
How do you don't accept drivers licence for identification purposes? According to the FICA act of 2000 this may be used. Whose utter nonsense is this? This is an infringement. This is the 1st time since becoming your customer, in my 4 years of running a business, and the 1st time in my 33 years of being alive that I hear about this.
JM
John M's updateReviewer Update
01 Feb 2024, 17:43Don't come with this nonsense!!!! You guys are going to end up in trouble with no way out. You are taking the law into your own hands for which you are not capacitated. I also told CCD they should have refused your mandate due to this rule of yours that infringes legislation. And I have the call recording. I told them the sim card must reach me tomorrow latest Friday 02 February 2024 10:00. If it does not, you can deduct the charge for that sim & data from my billing as I am not going to pay for something I am not using as that is an offence. You guys need to stop cutting corners. JUST FOR SOME INFO: I AM A REGISTERED RICA AGENT SO DONT BULL**** ME. UNDERSTOOD? I HAD ENOUGH OF YOUR BULL****! I AM ALSO STILL WAITING FOR YOUR BANKING DETAILS CHANCERS!!!!!
JM
John M's update01 Feb 2024, 17:43
Reviewer Update
Don't come with this nonsense!!!! You guys are going to end up in trouble with no way out. You are taking the law into your own hands for which you are not capacitated. I also told CCD they should have refused your mandate due to this rule of yours that infringes legislation. And I have the call recording. I told them the sim card must reach me tomorrow latest Friday 02 February 2024 10:00. If it does not, you can deduct the charge for that sim & data from my billing as I am not going to pay for something I am not using as that is an offence. You guys need to stop cutting corners. JUST FOR SOME INFO: I AM A REGISTERED RICA AGENT SO DONT BULL**** ME. UNDERSTOOD? I HAD ENOUGH OF YOUR BULL****! I AM ALSO STILL WAITING FOR YOUR BANKING DETAILS CHANCERS!!!!!
JM
John M's updateReviewer Update
26 Mar 2024, 08:02No payment until you lift your suspension. I am NOT going to pay for suspension because that constitutes *****. I have been fighting with you about your suspension since October 2023 and yet you guys just carry on with your offences. So indeed I am going to keep you responsible by claiming my loss of income from you due to your suspension. The NCA 34 of 2005 clearly state that you may only suspens me if I am more than 60 days overdue. Clearly you dont give a damn so neither would I because you take payments too early on the billing day without giving me chance to provide for you so toughees. You will just be kept liable for loss of income, bank charges and interruption of business operations.
Lift your suspensionnand I will be happy to negotiate payment
Lift your suspensionnand I will be happy to negotiate payment
JM
John M's update26 Mar 2024, 08:02
Reviewer Update
No payment until you lift your suspension. I am NOT going to pay for suspension because that constitutes *****. I have been fighting with you about your suspension since October 2023 and yet you guys just carry on with your offences. So indeed I am going to keep you responsible by claiming my loss of income from you due to your suspension. The NCA 34 of 2005 clearly state that you may only suspens me if I am more than 60 days overdue. Clearly you dont give a damn so neither would I because you take payments too early on the billing day without giving me chance to provide for you so toughees. You will just be kept liable for loss of income, bank charges and interruption of business operations.
Lift your suspensionnand I will be happy to negotiate payment
Lift your suspensionnand I will be happy to negotiate payment