**** AFTER SALE SERVICE!!!!

Item: Rain
Rating: 1
Author: Melanie P

Support number after support numbers...I HAVE THEM COMING OUT OF MY EARS!!!

Apologies, yes I understand your frustration and I will escalate it!!! I will take personal responsibility for this issue.

FROM JANUARY AND STILL NOT FINALISED!!!!

3 months down the line...the same song sung over and over again!! As mentioned previously, spend LESS on marketing and MORE on proper staff training

Helpful (0)

Replies (2)

Rain's replyOfficial

02 Jun 2026, 17:18

Hi Melanie,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.

Rain's reply02 Jun 2026, 17:18

Official

Hi Melanie,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.

Melanie P's updateReviewer Update

02 Jun 2026, 17:51

After previously posting about the poor after sale NON SERVICE I got a response that a HUMAN would be in touch...still waiting!!!!!! I have heard this song on REPEAT!!!
BLAH BLAH BLAH...I have heard this song on repeat!!!

Rain’s reply

02 Jun 2026 at 17:39

Hi Melanie,

We are investigating your account. We will get back to you.

JUST PATHETIC!!!!!

Melanie P's update02 Jun 2026, 17:51

Reviewer Update

Rain’s reply

02 Jun 2026 at 17:39

Hi Melanie,

We are investigating your account. We will get back to you.

JUST PATHETIC!!!!!