After having to call several times for my account the other consultants were not helpful at all

After having to call several times for my account the other consultants were not helpful at all. They were very rude, the other one even dropped my call. After several attempts to resolve my query I finally got through to Dipesh Patil who was very patient with me and was willing to assist me. He was also able to resolve my query and I really appreciate the best customer experience he provided me with