LS
Leslie-Ann Steenberg

1 reviews | Active since Jun 2019

25 Jul 2023, 06:55

Adverti*****t of false promotion

Rain had a promotion that when you are an existing customer you can upgrade to Rain one with no extra cost, your monthly fees will still be R529.00. I then as an existing customer upgraded to Rain one as my fees would still be R529.00. In July 2023 a R559.00 was deducted. Why promote that you fees will stay R529.00 when an existing customer, but then still deduct R559.00?

0
Replies (2)
Rain
Rain's reply25 Jul 2023, 08:36
Official
Hi Leslie-Ann

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.

LS
Leslie-Ann Steenberg's update25 Jul 2023, 09:02
Reviewer Update
You can call me on ***