CS
Clive S

1 reviews | Active since Feb 2024

08 Feb 2024, 13:58

Accumulated bank charges because of returned debit orders.

I did not sign a contract with Rain. It was a month to month deduction of my 4G Sim.

They debit in advance, if you don't pay you don't get data. I did not have funds last month, I then requested Rain to stop debiting my account. They did not, they keep on trying to debit and this have accumulated a lot of bank charges.

The same thing this month, now I have again accumulated over almost 6 unpaid debit order charges.

Please stop debiting my account and cancel this 4G.

0
Replies (2)
Rain
Rain's reply08 Feb 2024, 14:00
Official
Hi Clive Sesing. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain. 

CS
Clive S's update08 Feb 2024, 14:08
Reviewer Update
I will await you urgent attention to my matter.