account overdue

Rain Is ****ming its Clients whenever you don't pay your prepaid account your debts raises yet they suspend their services every month you dont pay the debts accumulate you end up owing for the months you did not pay yet your services are suspended should you want to use the services again they charge you for the months you did not pay..telling you that you should have canceled the sim card yet in order for you to cancel you must first pay the amount you owe for all the months your services were suspended this is not right maybe I must take them to court no way this is acceptable how many people are they doing this to