Hellopeter
Share Your Experience
LN
Lindeni N

1 reviews | Active since Sept 2014

06 Oct 2024, 14:47

Account issues

I went on my account wanted to pay for this month what’s due is 634 but suddenly the account is now 1255 like whaaat , how does it go from 634 to double the amount. Can someone rectify this ASAP.

0
Replies (4)
Rain
Rain's reply06 Oct 2024, 14:55
Official
Hi sthabile,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the billing incurred, and we'll be in contact soon.

Regards,
rain.
Rain
Rain's reply06 Oct 2024, 14:55
Official
Hi sthabile,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the billing incurred, and we'll be in contact soon.

Regards,
rain.
LN
Lindeni N's update07 Oct 2024, 11:13
Reviewer Update
Thank you rain for resolving my issue in such a short period. Your swift response and resolution is appreciated.
Rain
Rain's reply07 Oct 2024, 11:58
Official
Hi Sthabile,

Thank you for the amazing feedback, we are glad you had a great rain experience.


Regards,
rain.