TH
Tankiso H
1 reviews | Active since Oct 2010
25 Mar 2025, 10:38
Account debited after subscription has been cancelled
I cancelled my services with rain over a month ago. They took another 6 weeks before they could collect their router as I was no longer using it. To my surprise my account has now been debited for a service I stopped using in January
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Rain's replyOfficial
25 Mar 2025, 10:52Hi Tankiso,
Thank you for bringing your billing query to our attention.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing query to our attention.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply25 Mar 2025, 10:52
Official
Hi Tankiso,
Thank you for bringing your billing query to our attention.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing query to our attention.
We are looking into the issue, and we'll assist soon.
Regards,
rain.