SJ
Siya J
1 reviews | Active since Sept 2020
02 Sept 2020, 14:09
ACCOUNT DEBITED AFTER CANCELLATION AND CUT OFF FROM THE NETWORK
I cancelled my Sim card, they cut me off from the network but still debited my account yesterday the1st of September. So I paid for September yet I do not have access to the internet. You cannot reach their online support once you cancel your Sim card. There is no contact nember that you can call to complain. Can you please pay back my R475.00 please.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
02 Sept 2020, 15:14Hi Siya J
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply02 Sept 2020, 15:14
Official
Hi Siya J
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
SJ
Siya J's updateReviewer Update
02 Sept 2020, 16:51Hi Yeoline
I will be waiting to hear from your office and write another upodate based on how you attend to my quiry.
Kind regards,
Siya
I will be waiting to hear from your office and write another upodate based on how you attend to my quiry.
Kind regards,
Siya
SJ
Siya J's update02 Sept 2020, 16:51
Reviewer Update
Hi Yeoline
I will be waiting to hear from your office and write another upodate based on how you attend to my quiry.
Kind regards,
Siya
I will be waiting to hear from your office and write another upodate based on how you attend to my quiry.
Kind regards,
Siya
SJ
Siya J's updateReviewer Update
05 Sept 2020, 09:33Still have not heard from rain after they made this promise that I will be ocontacted.
I want my money back.
I want my money back.
SJ
Siya J's update05 Sept 2020, 09:33
Reviewer Update
Still have not heard from rain after they made this promise that I will be ocontacted.
I want my money back.
I want my money back.