SM
Sihle M
1 reviews | Active since Feb 2017
16 Mar 2021, 18:10
Abuse us whilst you still can fibre is on its way............
Sorry but you are becoming arrogant, we won't tolerate this we are paying a lot of money for you to tell us about your technical problems that last for a week next month the internet proper internet for that matter will be on you if you want just cancel my service useless I tell you. I am demanding a refund for the data that I had to buy just to do my work so I can get paid and then you ***** my money.....all for what???
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
17 Mar 2021, 07:45Good morning, Sihle.
I hope you are doing well today.
Kindly accept my apology for the inconvenience. I have escalated your ticket to a network agent for further assistance.
Kind Regards
Mosa
I hope you are doing well today.
Kindly accept my apology for the inconvenience. I have escalated your ticket to a network agent for further assistance.
Kind Regards
Mosa
Rain's reply17 Mar 2021, 07:45
Official
Good morning, Sihle.
I hope you are doing well today.
Kindly accept my apology for the inconvenience. I have escalated your ticket to a network agent for further assistance.
Kind Regards
Mosa
I hope you are doing well today.
Kindly accept my apology for the inconvenience. I have escalated your ticket to a network agent for further assistance.
Kind Regards
Mosa
SM
Sihle M's updateReviewer Update
17 Mar 2021, 11:02Hi Mosa, Please I can not carry on like this if you cannot offer a service let your clients know I just cannot be begging you time after time, no network agent has called me and there is still no difference. I have paid for my internet for this month without any issues nor delays so why must I now suffer because since last week I have been using my other service provider and had to hotspot just to get my work done and still you do not see anything wrong with that?
SM
Sihle M's update17 Mar 2021, 11:02
Reviewer Update
Hi Mosa, Please I can not carry on like this if you cannot offer a service let your clients know I just cannot be begging you time after time, no network agent has called me and there is still no difference. I have paid for my internet for this month without any issues nor delays so why must I now suffer because since last week I have been using my other service provider and had to hotspot just to get my work done and still you do not see anything wrong with that?
SM
Sihle M's updateReviewer Update
18 Mar 2021, 08:28Good day, ignoring me will not make the problem go away please come up with a solution and stop being useless I am paying you for a service here I am not begging you or asking for a favor let us just be clear on that...
SM
Sihle M's update18 Mar 2021, 08:28
Reviewer Update
Good day, ignoring me will not make the problem go away please come up with a solution and stop being useless I am paying you for a service here I am not begging you or asking for a favor let us just be clear on that...