Absolutely horrible

Absolutely horrible. Does not resolve the issue and intentionally ignore or drop the line. Absolutely disgusted with the lack of experience these people have to help. Agents from support is supposed to help with issuebnot escalate it. Way have *********** people that cant help you where is more people out there that has the knowledge and know what they doing. After 7 calls my internet still down and im paying for down internet and not internet thats connected. Absolutely disgusted