RR
Ray R

1 reviews | Active since Jul 2020

21 Jul 2020, 13:02

Absolutely disgusting RAIN INTERNET

This my second complaint/rain through hellopeter. They promised someone will get back to me but they never did. I am fed up. The are ******* and absolutely *********** and devious!

I got my sim just before the state of disaster in March. I have never used their service because I could never connect and they were unable to assist me to do so.

Despite many emails etc, they never rep**** but they continue to take my money every month. Now you cannot get hold of them. They keep referring to their support page, which you can never access.

Now they will take my money again at the end of this month. Can anyone suggest what further action I can take. Is there no authority I can complain to.

Ray Reddy

0
Replies (2)
Rain
Rain's reply21 Jul 2020, 13:06
Official
Hi Ray

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create  your rain profile so that I may help you.

Stay safe.

Regards
Fattima
RR
Ray R's update21 Jul 2020, 13:12
Reviewer Update
This is not the first time you have rep**** with this standard pro forma response. Be that as it may, the email is ***, you may also try ***

Lets see if miracles happen!